Qingdao Ausense has several years for the domestic first-class enterprise to provide professional shrink machine technology consulting and service work, in the growing of company has accumulated rich experience in shrink machine maintenance and repair.Company from time to time for technical staff training, in order to improve the technical personnel of the technical level and service level.In order to improve the service efficiency of Qingdao Ausense important cheng city set up aftersales services throughout the country

Through a standard process and standardization of the technical specification, we offer the following services:

One, service content, our services include technical advice, equipment maintenance, maintenance, equipment upgrades.

Second, the service standard (more than warranty period) :

1) the door-to-door service from 50 dollars a year in Qingdao, door-to-door service the people in the province 200 yuan;

2) on-site service outside the province a m $500 (not including travel expenses);

3) repairing charge only for accessories, do not collect maintenance costs;

4) engineer on the door, and the user must contract payment;

5) to replace the parts warranty for three months (not the whole machine) the above prices provide formal invoice;

Three, service supervision

To maintain and further improve the quality of service, to provide satisfactory service to customers, the company set up service watchdog, deputy general manager will be entirely responsible for the competent service.Service supervision mechanism is not regularly in a variety of ways to consult opinions and Suggestions for the company services customers, service and then promptly filed with the relevant departments, and feedback to customer.Service oversight authority on a regular basis to assess the company's overall quality of service, put forward the improvement Suggestions.Service service quality watchdog service engineers on a regular basis, technical level, such as comprehensive evaluation, the evaluation results submitted to relevant departments, as the main basis of engineers work performance.Company specially set up for the customer service hotline, responsible for answering customer calls, make the needs of customers will be able to get a timely response, the customer's opinions and Suggestions can get timely feedback.